Handling Telephone Complaint Calls with Poise

Ricky W. Telg

Release Date: 9/12/2021

Reviewed At: 9/3/2024

DOI: 10.32473/edis-cd018-1997

Other

Abstract

A UF/IFAS numbered Fact Sheet.

About this Publication

This document is AEC335, one of a series of the Department of Agricultural Education and Communication, UF/IFAS Extension. Original publication date June 1997. Revised June 2021. Visit the EDIS website at https://edis.ifas.ufl.edu for the currently supported version of this publication.

About the Authors

Ricky W. Telg, assistant professor, Department of Agricultural Education and Communication; UF/IFAS Extension, Gainesville, FL 32611.

How to Cite

Telg, R. W. (1997). Handling Telephone Complaint Calls with Poise. EDIS, 1997. https://doi.org/10.32473/edis-cd018-1997

Authors

Ricky Telg

Contact

Specialist

University of Florida

director, Center for Public Issues Education, and professor, UF/IFAS Department of Agricultural Education and Communication